Onboarding via digital channels
Business customers access the onboarding process via the website, app, or sales partner (“Order Now” / “Register Now”).
Business customers access the onboarding process via the website, app, or sales partner (“Order Now” / “Register Now”).
Entering relevant basic information (company name, industry, revenue, contact person).
Selection and configuration of the desired product/service (e.g., contract, device, rate plan).
In the background, validations such as identity verification or credit checks are performed in accordance with the respective company-specific compliance regulations.
Digital confirmation and digital signature (SES, FES, QES) of the contract documents.
Automated or semi-automated decision on acceptance, with manual review in special cases if necessary.
Activation of the product/service and, if applicable, shipment of hardware or access credentials.
