Conducting in-depth due diligence for high-risk customers in a structured, efficient, and audit-proof manner

For customers with a higher risk profile—such as PEPs, customers from high-risk countries, or those with complex business models—regulators require in-depth due diligence that goes far beyond standard KYC. In practice, EDD today is usually manual, poorly standardized, and associated with long turnaround times. Agree&Sign orchestrates the entire EDD process: risk-based document requirements, structured escalation processes, and a seamless approval chain are all mapped on a single platform. Compliance teams gain transparency, efficiency, and audit-proof documentation without media discontinuities between email, Excel, and core systems. All decisions, documents, and verification steps are archived in an audit-proof manner and can be retrieved at any time for audit purposes.

Automatically Identify and Trigger an EDD Case

Agree&Sign identifies which customers require an in-depth review based on risk ratings, screening results, or manual escalation. The EDD case is automatically opened and linked to the existing KYC case.

1

Manage Risk-Based Document Requirements

Individually configurable document lists are created based on the customer’s risk profile, industry, and jurisdiction. Agree&Sign specifically requests only the truly relevant supporting documents and avoids unnecessary requests from existing customers.

2

Verify the Source of Wealth and Source of Funds

Documents regarding the source of wealth, source of funds, and economic background information are collected and reviewed digitally and in a traceable manner—including automatic reminder cycles in the event of a non-response.

3

Incorporate adverse media and negative reporting

Results from adverse media screenings, PEP checks, and sanctions hits are transferred directly into the EDD case. Agree&Sign supports the structured adjudication and documentation of screening results.

4

Manage Internal Escalation and Approval Process

High-risk cases are escalated via configurable workflows to the responsible compliance staff, relationship managers, or the MLRO. Decisions are documented in an audit-proof manner with full justification and a chain of approval.

5

Securely archive and process results

All EDD-related documents, interview transcripts, approvals, and decisions are archived in an audit-proof manner and are available in a structured format at any time for regulatory audits. The transfer to CRM and compliance systems is automated.

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Friedrich Seck

Contact - Name:

Friedrich Seck
Head of Sales & Customer Success

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