- Vehicle master data and assignments
- Service fleet and special-purpose vehicle management
- Vehicle availability
- Contract and document management
- Damage management
- Utilization transparency
- Multi-location fleet control
Energy companies, municipal utilities, and infrastructure providers depend on mobile teams to maintain critical infrastructure and ensure reliable services.
Fleet & Charge Cloud connects fleet management, pool vehicles, internal workshops, telematics, charging infrastructure, energy data, compliance, and financial processes on a central platform.
If service vehicles stop, critical infrastructure is affected
Utility fleets support grid operations, technical field services, maintenance, metering, emergency response, construction, and infrastructure management.
These fleets typically include service vehicles, pool vehicles, special-purpose vehicles, workshop vehicles, and electric vehicles across multiple locations.
At the same time, utilities often operate their own workshops and charging infrastructure. Their processes must reflect local responsibilities, municipal governance requirements, collective agreements, organizational structures, and utility-specific workflows.
Typical Challenges
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Utility-Specific Processes
Operational models and approval workflows differ between companies, locations, and business units. Standard fleet applications often provide insufficient flexibility.
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Duplicate Data and Disconnected Systems
Vehicle, employee, workshop, telematics, charging, and finance data is frequently maintained in separate systems or spreadsheets.
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Fleet Availability
Service vehicles must be available for planned field operations and emergency response. Maintenance delays or reservation conflicts can directly affect service delivery.
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Internal Workshop Operations
Own workshops require integrated maintenance planning, service orders, spare parts information, capacity management, and vehicle availability monitoring.
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Pool Vehicle Coordination
Shared vehicles must be managed across locations, teams, shifts, and operational units while considering permissions and operational priorities.
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Compliance and Governance
Driver’s licenses, electronic logbooks, inspections, qualifications, deadlines, and municipal governance requirements must be documented reliably.
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Telematics Fragmentation
Different vehicle types and telematics providers create fragmented data that is difficult to consolidate and use for operational decisions.
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Charging and Energy Management
Utilities must coordinate electric vehicles, charging points, available grid capacity, energy consumption, load peaks, and charging costs.
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Financial Transparency
Fleet, workshop, maintenance, charging, and energy costs are often reported separately, preventing a consolidated view of mobility-related costs.
One Platform for Utility Fleet Operations
Imagine vehicles, drivers, locations, pool reservations, workshops, charging points, energy data, telematics, and costs being controlled from one integrated platform.
Fleet & Charge Cloud connects operational, technical, compliance-related, and financial processes while retaining the flexibility required by utility organizations.
Built on SAP. Open to your ecosystem.
Fleet & Charge Cloud is built on SAP and deeply integrated with SAP business processes. At the same time, FCC connects vehicles, telematics providers, charging infrastructure, energy systems and third-party applications through open APIs.
- One Central Data Foundation
Vehicles, employees, equipment, workshops, charging infrastructure, telematics data, documents, and costs are managed consistently.
- Flexible Process Configuration
Workflows, approval procedures, roles, and responsibilities can be adapted to utility-specific operating models.
- Integrated Workshop Management
Maintenance requirements, service orders, inspection dates, workshop capacity, vehicle status, and costs can be managed in one process.
- Pool Vehicle Management
Vehicles can be reserved, allocated, and prioritized across sites and operational teams.
- Integrated Compliance
Driver’s license checks, electronic logbooks, inspections, qualifications, and audit-relevant documentation are embedded in digital workflows.
- Charging and Energy Management
Charging points, charging sessions, energy consumption, loads, and costs can be monitored and managed across different operational sites.
From Service Fleet to Workshop and Charging Infrastructure
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Fleet Management
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Pool Vehicle Management
- Reservation and booking
- Location-based vehicle pools
- Allocation by operational priority
- Driver eligibility and permissions
- Digital handover and return
- Cost center allocation
- Utilization analysis
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Workshop and Maintenance Management
- Preventive maintenance planning
- Workshop and service orders
- Vehicle inspections
- Repair and damage processes
- Maintenance deadlines
- Vehicle downtime monitoring
- Maintenance cost transparency
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Driver and Compliance Management
- Digital driver’s license checks
- Electronic logbooks
- Qualifications and authorizations
- Inspection workflows
- Deadline monitoring
- Audit-ready documentation
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Telematics and Fleet Intelligence
- Real-time vehicle information
- Automatic mileage capture
- Utilization monitoring
- Vehicle status information
- Maintenance indicators
- KPI reporting
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Charging and Energy Management
- Charging point administration
- Depot and workplace charging
- Public charging integration
- Energy consumption monitoring
- Charging cost allocation
- Load and peak load management
- Support for fleet electrification
End-to-End Processes Instead of Isolated Solutions
Digital Pool Vehicle Reservation
Employees reserve vehicles across operational sites. Availability, permissions, location, and operational priority are considered during allocation.
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Digital Vehicle Handover
Vehicles and authorized users are identified digitally. Mileage, condition, documents, and damage information are captured during handover and return.
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Telematics-Based Maintenance Trigger
Vehicle and mileage information can trigger maintenance requirements automatically and transfer relevant data into workshop planning.
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Integrated Workshop Process
Maintenance demand, service orders, repairs, inspections, parts, working time, and vehicle release are documented in a continuous process.
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Charging Infrastructure Management
Charging points, charging sessions, operational status, energy consumption, and costs are managed across multiple sites.
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Financial Settlement
Workshop, fleet, charging, and energy costs are allocated to vehicles, cost centers, internal orders, or organizational units and transferred to SAP.
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Better Decisions for Every Stakeholder
Mobility as Part of Critical Infrastructure Operations
Utilities professionally manage grids, plants, equipment, workforces, and finances. Operational fleets and charging infrastructure require the same degree of transparency and control.
Fleet & Charge Cloud provides the integrated management layer for fleets, workshops, charging infrastructure, telematics, compliance, energy, and financial processes.
- Operational Excellence for Utilities
- Eliminate duplicate data entry
- Standardize processes while retaining flexibility
- Increase service fleet availability
- Improve workshop efficiency
- Optimize pool vehicle utilization
- Digitize compliance
- Integrate telematics data
- Manage charging and energy requirements
- Create end-to-end cost transparency