How ETM.next transforms field service into lasting operational value
Industrial service delivery is dynamic. Equipment conditions change, unexpected issues arise, and service teams must respond quickly while maintaining safety, quality, and cost control.
ETM.next connects operational execution with commercial and financial processes. Service managers can plan, monitor, and adjust required resources, schedules, and costs based on real-time information from the field.
Routine administrative tasks, such as service report validation, documentation handling, invoice preparation, and parts reconciliation—are standardized and automated within the platform. This reduces manual effort, accelerates billing, and improves cash flow.
When integrated with ERP systems, ETM.next enhances forecasting accuracy, margin transparency, and financial closing.
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📱 Mobile access |
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Technicians always work with the latest instructions, drawings, and safety information directly on-site |
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🔄 Adaptive scheduling |
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| Schedules and resource plans adjusted quickly when disruptions occur—equipment failures, spare parts delays, or scope changes |
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📊 Financial transparency |
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| Invoice preparation, parts reconciliation, and billing automated to accelerate cash flow and margin visibility |
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🔗 ERP integration |
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Enhanced forecasting accuracy and financial closing when connected with existing ERP systems |
Because dependencies and documentation are centrally managed, changes remain controlled and transparent, even when disruptions occur. Progress updates, deviations, and issues are documented consistently, creating a reliable project and service history that feeds future planning and decision-making.
Safety is paramount in industrial services, where work often takes place in hazardous environments. ETM.next supports safety not through isolated measures, but through structured, enforceable processes.
By making safety processes transparent and auditable, ETM.next helps reduce incidents and supports a proactive safety culture rather than a reactive one.
Access rights, qualifications, certifications, and equipment approvals
Centrally managed within ETM.next
Safety instructions, checklists, and permits
Integrated directly into work orders and service tasks
Right information at the right time
Technicians receive correct guidance and compliance is documented
Transparent and auditable safety processes
Supporting a proactive safety culture rather than a reactive one
ETM.next continues to create value after a service task is completed. Service reports, inspection results, and compliance documentation are automatically stored and linked to the relevant equipment—creating a continuous, reliable asset history.
Based on this history, maintenance strategies can be optimized. Preventive and condition-based maintenance schedules can be planned more effectively, reducing unplanned downtime and extending equipment lifecycles.
For customers:
For service providers:
Preventive and condition-based maintenance schedules can be planned more effectively, reducing unplanned downtime and extending equipment lifecycles.
Establishing the context for integrated equipment management
How ETM.next transforms the planning phase
Real-world execution and long-term results
Maximizing ROI across the equipment rental lifecycle