FAQ
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Got a question? We're here to answer!
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Our contract conclusion process offers more than just the collection of signed documents. We also capture relevant contract data and deliver it to you for automated processing, which streamlines the follow-up process. Our user interface is particularly intuitive, displaying relevant data on web forms that signatories can easily match or fill in. Recurring data only needs to be entered once, and all the necessary documents are provided with an eSignature. All processing takes place in German data centres, making it GDPR-compliant. These features reduce the abandonment rate and lead to more successful contract conclusions.
Yes, it is possible to upload your own documents.
Yes, we can take this requirement into account as part of the onboarding and setup process if desired.
Agree&Sign has a standard REST API that easily connects to existing systems, such as Microsoft, Salesforce, and SAP. Additionally, data (e.g., JSON, XLSX, or CSV) and documents can be exported upon request via SFTP, Amazon S3, or email.
We currently have interfaces to the following CRM, MVP, and broker pool systems:
A transaction is a completed approval process. A transaction can contain multiple approvals and signatures.
We can currently display the following types of signatures:
The easy eSignature (EES) is the lowest eSignature standard, with hardly any requirements. It can be created by scanning a handwritten signature, for example. This type of signature is primarily used for informal agreements or internal company transactions. It can be used for orders, contracts, documentation and minutes. While the EES can be used in court proceedings, it has little evidential value and can easily be disputed.
The advanced electronic Signature (AES) is the standard for electronic signatures and is created using an encryption process. It has a high probative value in court.
This signature must enable recognition of any manipulation of the document's data after signing, and must be clearly attributable to a specific person. This person must also be able to prove that they applied the signature and that it meets the relevant security requirements.
Unique and secret software keys that use digital signature procedures must be used for the advanced signature. The hash value created by the sender of the document is compared with the recipient's hash value to check whether they match.
The advanced electronic signature fulfils the requirements for electronic forms as defined in Section 127 of the German Civil Code (BGB) and has evidentiary value in court proceedings. It is often used for informal agreements that are not subject to stricter legal requirements.
A qualified electronic signature (QES) is the highest standard of electronic signature and involves stringent requirements, such as encryption and identity verification by certified bodies. It carries maximum probative value in court and is legally equivalent to a handwritten signature.
Unlike the advanced electronic signature, the qualified electronic signature also requires a certificate from a certification service provider that uses asymmetric encryption methods. To be approved as a signature issuer, an applicant must submit a written application to a provider, who will verify their identity and confirm that they have a public signature key that matches their identity. The certificate is usually valid for a limited period, typically 2–3 years but no more than 5 years.
A qualified electronic signature fulfils the written form requirements of § 126a of the German Civil Code (BGB) and can therefore replace paper documents.
Examples of electronic signatures in use include electronically transmitted statements for the assertion of input tax and digital documents from social security institutions that require a qualified electronic signature.
We don't focus on signatures or documents. Instead, we collect data and map automated processes.
We integrate Agree&Sign into our customers' existing systems. We provide dark processing. As a German company, we are subject to German law. We are fully compliant with data protection regulations.
We are currently working on mapping this signature for the future.
Yes, advanced and qualified eSignatures are legally admissible as evidence in courts of law.
The entire process is logged in an audit log. In addition to the respective action, the IP address is also logged.
In addition to the image of the signature, biometric data is also captured and stored. A graphologist can subsequently use this biometric data to verify the signature's authenticity.
With the qualified eSignature, we additionally confirm the identity of the person by means of an Ident procedure.
Yes, of course, this is possible.
Yes, this function is available and is configurable (number of reminders and interval).
Yes, in internet connection is required.
We offer step-by-step digitization.
First, we guide customers through a digital registration process where all data is stored, opt-ins are granted, and the application is confirmed with an e-signature. If APIs are available, the process can be initiated via the Broker Relationship System, and the data can be transferred.
In the second step, Agree&Sign validates the data using methods such as a Creditreform query, an IHK validation, and an Avad query.
In the third step, we seamlessly integrate all collected data, documents, and validations into your systems via interfaces.
Based on our experience, we estimate that setting up and configuring the platform will require 1-5 person-days. Setup is billed on a time-and-materials basis and coordinated in close consultation with you. We are happy to start with a joint workshop to determine your requirements and define an individualized target process based on the current situation. With this information, we can provide a much more precise cost estimate. Please feel free to contact us at any time.
The following customer services are required for a quick and successful installation:
When you use Agree&Sign to obtain powers of attorney or other contractual agreements, we can collect your customers' entire portfolios and provide you with the relevant data. If you have an interface, we can send you the data for automated processing. This will save you time and money.
All of our servers are located in Germany.
Please do not hesitate to contact our team. We will respond as soon as possible and answer any questions you have.
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