Discover our new service model for Salesforce Platform Services - developed for companies that want more than classic time & material billing.

Our Salesforce Platform Services bundle all the services required for the successful operation, continuous development and strategic alignment of your platform.

Everything from a single source - for maximum performance of your Salesforce platform
Our dedicated team of experts is at your side - professionally, efficiently and with a clear focus on measurable added value for your company, up to 24/7 and multilingual if required.

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Why tokens instead of hours?

Why tokens instead of hours?

The token model replaces traditional cost-based billing with a targeted, modular service package. You invest in results - not in time.

Your advantages

  • Fixed price for every inquiry instead of escalating hourly quotas
  • Focus on results instead of time spent
  • Maximum flexibility thanks to modular token usage
  • Support from a dedicated team of experts
  • Continuous improvement instead of processing tickets

Who is the model ideal for?

For companies that:

  • Use Salesforce as a strategic platform.
  • Want flexibility and transparency in the provision of services.
  • Value support from a dedicated team of experts with SPoC and continuous further development.

How it works

Each token category stands for a clearly defined performance range:

Token type

Areas of use
Service token Admin tasks, incident handling, UI customizations
Change token Development, configuration, deployment
Expert token Architecture consulting, enablement, technical concepts
Value token Monitoring, KPI optimization, automation

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Our service packages

Together with you, we design customized service packages - precisely tailored to your Salesforce platform strategy. Whether for compact setups, scaling platforms or complex multi-cloud architectures with international use: you choose the right service package of Platform Service Tokens.

The BearingPoint Salesforce Platform Service Token model gives you full control: You define which service areas - from support to development to strategic consulting - are used and to what extent. You determine the number of tokens you want to use each month.

More value for Procurement

With the innovative BearingPoint token model, you benefit from:

  • An outcome-based billing model: you only pay for the results achieved
  • Significant cost savings compared to traditional T&M models
  • AI-supported services for maximum efficiency and automation
  • Customized service packages: fair, flexible and scalable.
  • Reliable budget planning thanks to clearly defined services
  • Fast, success-oriented implementation by your dedicated team of experts

More flexibility for IT

With the innovative BearingPoint token model, you benefit from

  • Fast, outcome-focused delivery by a dedicated expert team (SPOC included)
  • Fixed-price, flexible token packages with combinable services
  • Guaranteed results with full budget control – no T&M
  • Modular services that extend your in-house team
  • Multi-cloud support for your entire Salesforce landscape
  • Ongoing optimization with a focus on business value, not just tickets handling

Want to discuss what this could look like for your organization?

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